Womens Community Shelters have worked with Squared Impact for the past 8 months, developing an Efforts to Outcomes computer system for our four shelters for homeless women and children.
Brenda was an excellent guide through the process of moving from a paper system on to recording our case management electronically and we found the process aided us in realising our objectives as an organisation.
She guided us through the difficult path of what we wanted to achieve with our new system and provided many helpful suggestions to ways of recording our outcomes in the most useful way and solutions to ways of working that we had not previously considered.
Brenda showed a great understanding of our sector, as she understood the complexities of working with Clients who are experiencing trauma, the limitations of the Staff working in this environment and the pressures on a small charity with limited time and resources.
We are confident that the system that Brenda has developed will assist us in tracking the progress of our work, so we can provide solid feedback to our staff but also to our funders, to show how much we are achieving. We are grateful to Squared Impact for their huge contribution to this journey for our organisation and especially to Brenda who went above and beyond to help us achieve our goal.